Frequently Asked Questions (FAQs)

What services does Corporate Gifting Solution (CGS) offer?

Corporate Gifting Solution (CGS) provides premium corporate gifting solutions, customized hampers, branded merchandise, event planning and management, corporate events and conferences, product launches, brand activations, and employee engagement events.

Do you offer customized and branded corporate gifts?

Yes, CGS specializes in fully customized and branded corporate gifts. We personalize products according to your brand identity, logo, theme, and business requirements.

What is the minimum order quantity for corporate gifts?

Minimum order quantity depends on the product type and level of customization. Please contact our team for detailed requirements and quotations.

Do you provide international delivery?

Yes, Corporate Gifting Solution (CGS) offers nationwide and international delivery, ensuring timely and secure shipment of corporate gifts worldwide.

Can I cancel or modify my order after placing it?

Orders can be canceled or modified within 24 hours of placement. After this period, changes may not be possible, especially for customized or bulk orders.

What is your refund, return, and replacement policy?

Due to the customized nature of corporate gifts, returns are only accepted for damaged, defective, or incorrect items. Refunds or replacements are processed as per our Refund, Return & Replacement Policy.

How do I report a damaged or incorrect item?

You must notify us within 48 hours of delivery by emailing us with your order number and clear photographic evidence of the issue.

Do you offer replacements for damaged products?

Yes, CGS offers free replacements for products that arrive damaged, defective, or incorrect, subject to policy verification.

How long does it take to process a refund?

Once approved, refunds are processed within 7–10 business days to the original payment method.

Do you handle corporate events and product launches?

Yes, we provide complete event planning and management services, including corporate events, conferences, product launches, brand activations, and employee engagement events.

How can I contact Corporate Gifting Solution (CGS)?

You can reach us via email at contact@corporategiftingsolution.com or call us at+92 303 2236907. Our support team responds within 2 business days.